Résumé

WORK EXPERIENCE
Kohl's Digital
Senior Mobile Customer Experience Designer
February 2015 –July 2016   |   Milpitas, California
I crafted mobile app experiences that bridged the divide between the digital environment and the in-store experience. Always an advocate for the customer and human-centered design, I participated in qualitative research sessions & iterated quickly on the results. Customer journey maps, task flows, wireframes, prototypes, story boards and specification documents are just a few examples of the deliverables I provided.
Gensler
UX Designer
November 2012 – January 2015  |   San Francisco, California
Gensler is the largest architectural firm in the world. I worked within the firm-wide applications team, developing internal enterprise applications to support the marketing, financial, and project management teams. Working in an agile environment, I take an iterative, user-centered approach, incorporating user feedback as I design the product—whether it is a mobile application or a web-based financial dashboard—and pivoting as business priorities shift.
eBay
Web Designer 2
February 2010 – June 2012   |   San Jose, California
While at eBay, I was the lead designer for WorldofGood.com and eBay Giving Works. I designed pilot websites for entrepreneurial projects conceived by the Social Innovation team. Working closely with product managers and developers, I created UI wireframes and hi-fidelity visual designs with specs. I collaborated with marketing team managers to conceptualize seasonal campaigns and ensure that the designs championed and maintained eBay design standards and industry best practices.
World Of Good Inc.
Graphic Designer
May 2009 – February 2010   |   Emeryville, California
At World of Good Inc, a fair trade wholesale company, I designed a wide range of print and web collateral. Switching easily among multiple brands for three distinct business units, I collaborated with the marketing team to design retail tags and signage for partnerships with Hallmark and Disney. In addition, I developed web pages, web banners, and coded HTML newsletters for WorldofGood.com by eBay.
Fedex Office
Production Designer
May 2004 – May 2005   |   Santa Cruz, California
While at FedEx Kinkos, I was responsible for designing brochures, signs, business cards, and posters. I interfaced regularly with print vendors and finalized all the production prep for the files.
EDUCATION
Academy of Art University
BFA Graphic Design

December 2008   |   San Francisco, California
University of California — Santa Cruz
BA Politics & Studio Art

March 2003   |   Santa Cruz, California
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